Privacy Policy

Effective Date: October 1, 2026

1. Overview & Corporate Identity

This Privacy Policy explains how Excel Mehta USA INC, doing business as Orange Paper (“Orange Paper”, “Company”, “we”, “us”, or “our”), collects, uses, protects, and discloses personal and commercial information when you visit or make purchases through orangepaper.us (“Site”).

Excel Mehta USA INC is a Delaware corporation registered to conduct business in New Jersey, with principal executive and commercial offices located at 221 River St, 9th Floor, Office 9066, Hoboken, NJ 07030, USA. By accessing our Site, placing commercial bulk orders, or submitting inquiries, you agree to the data collection and usage practices described herein.

2. Information We Collect

We collect information necessary to process commercial wholesale transactions, communicate logistics, and maintain secure site operations:

Direct Order & Billing Data: When placing orders for master cases, cartons, or wholesale goods, we collect your name, commercial entity name, billing address, shipping freight address, corporate email address, phone number, and tax exemption/resale certificate documentation.
Payment Processing Information: All credit card, debit card, or electronic payments completed on orangepaper.us are processed directly via secure, PCI-compliant third-party payment gateways. We do not store or process raw credit card numbers or security CVV codes on our servers.
Inquiry & Support Data: Information you transmit via our contact forms, wholesale quotation requests, or direct correspondence to [email protected].
Automated & Device Information: When you navigate our Site, our servers and analytics tools automatically log your Internet Protocol (IP) address, browser type, device identifiers, referring URLs, and interaction timestamps.

3. Amazon Referral & Third-Party Retail Sales

Orange Paper maintains a hybrid sales model separating wholesale carton distribution from retail pack consumer sales:

External Links to Amazon: Certain retail items, consumer bundles (e.g., 2-packs, 4-packs, 6-packs), or Amazon Storefront links redirect visitors to external pages hosted by Amazon (amazon.com).
Independent Data Governance: Once you click an external link to Amazon, transactions, account logins, customer data, and payment details are governed entirely by Amazon’s Privacy Notice and Conditions of Use. Excel Mehta USA INC does not receive, access, or store personal payment details or consumer shipping addresses entered on Amazon.

4. How We Use Your Information

We process collected data exclusively for legitimate commercial operations:

Processing, fulfilling, and dispatching wholesale case-pack orders and freight shipments.
Transmitting order receipts, commercial invoices, shipping tracking details, and transactional order notices via authenticated email servers.
Validating state resale certificates and business tax exemptions.
Responding to customer service, bulk RFQs, return authorizations, and transit damage claims.
Protecting against fraud, unauthorized card access, or unlawful website activity.

5. Information Sharing & Third-Party Disclosures

We do not sell, rent, trade, or monetize your personal or corporate information to third parties or data brokers. We disclose information strictly to service providers essential to commercial order fulfillment:

Freight & Parcel Carriers: Sharing shipping contact names, delivery addresses, and phone numbers with logistics partners (e.g., UPS, FedEx, LTL freight carriers) to facilitate pallet and master carton delivery.
Payment Gateways: Transmitting transactional payment tokens to authorized PCI-DSS certified processors.
Transactional Infrastructure: Routing system notifications through secure corporate email delivery networks (Zoho Workplace).
Legal & Compliance Mandates: Disclosing information when strictly required by applicable state, federal, or international law, court subpoena, or corporate defense against fraud.

6. Cookies & Tracking Technologies

Our Site utilizes standard cookies, web beacons, and session storage tokens to:

Remember items placed in your shopping cart across browser sessions.
Process guest checkout details and maintain active user sessions.
Analyze traffic performance, site speed, and navigation flow to improve store usability.

You can adjust your web browser settings to decline or delete cookies. However, disabling session cookies may disrupt cart functionality and prevent successful checkout completion.

7. Data Security & Retention

We implement industry-standard technical, operational, and organizational security protocols, including Transport Layer Security (TLS/SSL 256-bit encryption), to safeguard sensitive data in transit. We retain order history, transaction records, and tax-exemption files for the period required to comply with commercial tax, audit, and legal accounting obligations under New Jersey and Delaware corporate law.

8. Your Privacy Rights

Depending on your jurisdiction (including rights under California Consumer Privacy Act/CPRA and applicable state privacy statutes), you have the right to:

Request access to the personal data we maintain concerning your business or account.
Request correction of inaccurate or incomplete contact and delivery records.
Request deletion of your customer record, subject to mandatory commercial record-keeping and tax retention exemptions.

To exercise these rights, submit a written request to [email protected] with the subject line “Privacy Rights Request”.

9. Policy Updates

We reserve the right to revise this Privacy Policy periodically to reflect changes in our operational channels, technological integrations, or statutory obligations. Any revisions will be published directly to this page with an updated “Effective Date”. Continued use of the Site following any update constitutes acceptance of the modified terms.

10. Contact & Privacy Inquiries

For inquiries, privacy requests, or corporate compliance notices, contact:

Excel Mehta USA INC
d/b/a Orange Paper
Attn: Legal & Privacy Compliance
221 River St, 9th Floor, Office 9066
Hoboken, NJ 07030, USA
Email: [email protected]
Website: orangepaper.us